Faq

Artworks are sold to our community through a process of listing. This involves the fragmentation of its value into an agreed number of Digital Art Shares, or DAS. DAS are listed and sold at the same price during live sales for a limited time. At the end of the live sale, our community can start trading DAS on the ArtSquare Exchange, our secondary market.

We use Blockchain technology to divide the value of artworks into equal portions, the Digital Art Shares. This process is called “tokenization” and allows us to issue real, tradable shares for physical assets like paintings and sculptures. DAS live on Blockchain, meaning that they can be securely bought and sold. Together with DAS, we issue a Modular Smart Contract that is also stored on Blockchain. The creation of a Modular Smart Contract guarantees that ownership rights of DAS are legally defined, protected, and immutable.

To buy and prebook Digital Art Shares using fiat currencies, you need to add funds to your Wallet first.

1. In your ArtSquare account, tap the Wallet icon on the left or click Deposit Funds next to your name.

2. Type the amount you wish to deposit in the Credit Card Deposit section and press Submit. You will be directed to a secure payment method system.

3. Check your Balance and Transaction Record to keep track of your funds.

You can buy Digital Art Shares during a Live Listing using fiat currencies.

To buy DAS, you first need to add funds to your Wallet using your credit or debit card.

1. In your ArtSquare account, tap the Wallet icon on the left or click Deposit Funds next to your name.

2. Type the amount you wish to deposit in the Credit Card Deposit section and press Submit. You will be redirected to a secure payment method system.

3. Check your Balance and Transaction Record to keep track of your funds.

To buy DAS for a Live Listing:

1. Go to Listing. Check which artwork is live.

2. Enter an amount of DAS and then click Buy.

3. Enjoy your new DAS in your Portfolio.

You can keep track of your purchase orders in the Transactions section of your Portfolio and Wallet.

If you tried to buy Digital Art Shares for an artwork on listing and your request was rejected, it means that you don’t have enough balance in your Wallet.

To add funds to your Wallet:

You can prebook Digital Art Shares of an artwork ahead of its listing. By placing a prebooking order, you will secure DAS of an artwork before it is sold live. Generally, DAS can be prebooked starting from two weeks before the scheduled live sale.

1. Go to Listing. Check which artwork is on Prebook.

2. Enter an amount of DAS and click Prebook.

All prebooking orders are processed before the sale goes live. To make sure that your payment is successful, you need to have enough funds in your Wallet to cover the whole amount of your order by the start of the Listing. We will send you a reminder 24 hours before the Listing goes live and prompt you to deposit funds.

To add funds to your Wallet:

1. In your ArtSquare account, tap the Wallet icon on the left or click Deposit Funds next to your name.

2. Type the amount you wish to deposit in the Credit Card Deposit section and press Submit. You will be directed to a secure payment method system.

3. Check your Balance and Transaction Record to keep track of your funds.

If you don’t have enough funds in your Wallet by the start of the listing, we can’t process your prebooking order. We will only process orders that you are able to pay in full. To make sure that your order is successful, you need to have sufficient funds to cover the cost of the total amount of Digital Art Shares in each individual order.

If you fail to add funds to your Wallet by the start of the Listing, we will unlock your prebooked DAS from your Portfolio and offer them for sale during the listing. You can still buy DAS by heading to Live Listing in your ArtSquare account.